How Heinz fixed the messy fries problem

"Heinz Dipper"

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This is Luv, and here’s your weekly Marketing Shot :)

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I came across a Heinz campaign that addressed a common consumer frustration. Most people ate fries while travelling at some point, and many of them spilt ketchup in the process. It was a messy experience that often ruined clothes or car interiors.

To fix this, Heinz launched the "Heinz Dipper".

They redesigned the standard cardboard fry box that we usually see at fast-food chains like McDonalds’s. They kept the familiar shape but added a smart physical feature. The front of the box featured a pop-out pouch shaped exactly like the classic Heinz keystone label.

This pouch held the contents of two standard sauce sachets.

Consumers could fill it with ketchup or mayonnaise.

The design was completely leak-proof. This meant people no longer needed to squeeze sauce directly over their fries, and they did not need to pour it onto a flimsy napkin.

Heinz built this campaign on solid research.

Their data showed that 70% of consumers spilt sauce while eating fries on the go.

More importantly for their sales, they discovered that 80% of people considered skipping the sauce entirely just to avoid the mess.

It was a highly practical approach to product marketing.

What did you think of the Heinz Dipper campaign? Reply directly to this email and let me know your thoughts. If you found this edition of Marketing Shots useful, please forward it to a colleague who might learn from it!

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Thanks,
Luv

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